FAQ

What are the minimum system requirements for Reiko's Fragments?

  • Windows 10 (64-bit)

  • Intel® Core™ i5-4590 or higher

  • 8 GB RAM

  • NVIDIA GeForce® GTX 970 or greater

What is the recommended system requirements for Reiko’s Fragments?

  • Windows 10 (64-bit)

  • Intel® Core™ i7-7700 or higher

  • 16 GB RAM

  • NVIDIA GeForce® GTX 1070

I cant connect? Is something broken?

Don’t worry, there’s a good chance the server is just down for Maintenance. Our standard Maintenance times are:

Tuesday at 11:59pm PST time.

Will Reiko’s Fragments work on Oculus Rift, Vive HTC, Valve Index?

Yes, Reiko’s Fragments will work on any of the listed headsets above.

Is this game multi-player? How can my friends play? Do they need a VR headset as well?

Reiko’s Fragments is a multi-player game with a unique twist. Only 1 VR headset is needed, additional players can join by using their smartphones. By visiting ReikosVR.com players can join in the match setup by the VR player by using the code provided by the main player (VR Player).

Can anyone join my game? Regardless their of location?

Anyone can join any game, anywhere. Regardless of where they are located, long as they have access to the internet and a web browser they can join in your game. They do not have to be near you to join.

I'm really enjoying this game, but I want more! Will, there be new content?

Yes of course! Remember this title is still in Early Access. We do have an aggressive roadmap for new updates. I won't spill any secrets yet, but you will love the new content incoming, especially for the mobile players. *hint hint*

I like to use twitch/youtube live, can people join my game?

Yes! If you like to play live, for example on Twitch, all you have to do is broadcast your 4 digit code that’s generated from the lobby, and anyone from your audience can join! Keep in mind, only up to 8 players can join per match.

Do I need to use my smartphone for the multi-player part?

No, you can use any device that has a web browser. Reikos VR is not an app. So you can use devices like a tablet or a computer to join. We only recommend using a smartphone because the website is designed for mobile devices. Scaling, resolution and aspect ratios may have issues on some computer monitors. We plan to update this in the future.

This is an early access game? Will there be updates?

Currently Reiko’s Fragments is an Early Access title, and will remain early access until June 2020. During that time you can expect several updates from the Pixel Canvas Team. Updates will include additional game modes, new maps, unveil a larger storyline, and put even more power into the hands of our mobile player friends.

I purchased Reiko’s Fragments directly from the website, can I get a Steam Key?

Of course! If you purchased directly from us and want to have a Steam Key, simply fill out the form below, using the name and email you used to purchase directly from us, and in the Subject line type (Steam Key). After receiving your submission, we will email you a Steam Key.

Do you have any additional questions?

Something not working correctly? Need assistance? Feel free to contact us by using the form below.

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